spark

Spark app was designed to help Small Medium Business’s in day to day business operation. SMBs can create the central product catalog using the Spark App and share via WhatsApp and others on social media channels to generate leads, manage inquiries, and sell the products easily.

Due to the confidentiality agreement I have omitted the confidential information. These designs are a reinterpretation of the original.

1500+

Quantitive Data

9+

Tested Value Propositions

20+

User Interviews

78%

Users ready to Pay

Industry

e-Commerce

Services

User Research, User Testing, UI Design, Wireframe, User Interviews, Backend Development, Frontend Development

Challenge

To build the product for SMB’s to help them grow. Our challenge was to evolve with SMBs and explore the opportunity to build a product that helps them to grow their business and keep the customers engaged.

clients challanges

The loud noice from the focused users

★★★★★

They did a lot of research and provides a lot of options to make the product design user friendly. Team is super professional and always deliver good quality work. We are super lucky to have sketchish as a partner.

Product Manager at GoDaddyYun Kao

What we did

First, We need to understand SMBs needs, problems, current solutions they are using, social channels usage, Industry they belong too, and online vs offline. Since quantitative research was already done, we started to use insights for qualitative research.

Quantitative Research

This was helpful to decide to come up with value proposition that we can test with the users and get insights. Below was the outcome of quantitative user research.

What We Know

- Most SMBs having less than 10 employees
- Social media channels are widely used
- Heavy usage of WhatsApp for personal and business medium
- WordSwag, Canva, Adobe Spark, PicsArt helpful for a creative post on Social channels- They do invest more time and money online than offline

We’d enough data to brainstorming and start building the possible concepts based on the gathered data from the multiple user research. We aimed to present ideas to the users and validate the it to nail it down further.

sketchish about us

Value Propositions graph

diagram illustrating a hierarchy of web or app functionalities

Frequent actions hierarchy

Result

We aimed to launch MVP 1.0. We decided to only focus on the primary solving problems and did the visual design. We consider all the aspects and define the context in terms of technology, mobile data usage, data plan, usage, mobile phones, number of products they share so on.We did the Diary study for 15 days with 10 focused users. We got 65% engagement. They were a few errors we wanted to address in next version.

Heavy equipment machinery

Startup

Streamline deal closing process easy and fast.

Arrow is leading CRM software focusing on heavy equipment industry and made sales process easy. It is a modern platform to manage Inventory, search inventory, Internal feed where team member can post images, video, share product, news, marketing campaigns, custom invoice templates, esign docs, eCommerce experience, finance, closing big deals, reserve online facility, internal chat (team members), external chat (customers) and much more.

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Design

Development

Store front

Branding

Advertising

Hybrid mobile app

MVP

B2B

B2C

Sales & Marketing

Software

Startup

Y-Combinator

Consistent Sales & CS Execution

Standardize winning business cases, account plans, multi-threading, and mutual action plans. Up-level execution to drive win rates, time-to-live and customer outcomes.

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accord portfolio

Design

Development

Store front

Branding

Advertising

Hybrid mobile app

MVP

B2B

B2C

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